Contact Enterprise support from your project
- Released
- Aug 24, 2026
- Plan
- All plans
- Source
- docs.lovable.dev
Part of the Lovable Cloud & AI platform:Lovable Cloud
Contact Enterprise support from your project is Lovable's Cloud feature: On Enterprise plans, you can now reach support without leaving a project.
On Enterprise plans, you can now reach support without leaving a project. Select the project name in the editor, then Contact support , and describe what is going wrong. You can attach up to 5 JPG or PNG files, 5 MB across all of them. Your project, workspace, and account details are attached automatically, so support has the context without you filling anything in. Support replies by email, and everyone with access to the project can use it.
Contact Enterprise support from your project is one surface of Lovable Cloud — the managed backend behind Lovable apps, covering Postgres, storage, authentication, edge functions, and model access inside a single project.
How it works
How Contact Enterprise support from your project works, drawn only from its official release notes.
What it does
On Enterprise plans, you can now reach support without leaving a project.
Who gets it
Plan availability per the source: All plans.
Example workflows
Starting points built from this record, not transcripts of a run. Each prompt is written the way it should be sent, as one paragraph, and each is worth editing before you send it.
Stand it up from scratch
You have read the record and want Contact Enterprise support from your project working in a real project rather than a sandbox.
Set up Contact Enterprise support from your project in this project — on Enterprise plans, you can now reach support without leaving a project. Walk it end to end, tell me exactly what you changed, and flag anything I have to switch on myself before it works.
Expected outcomeA working setup, a plain list of what changed, and a short list of anything left for you to switch on. Check that list before assuming it is done.
Decide whether it fits your project
Worth five minutes before you wire anything in. Contact Enterprise support from your project sits in Cloud, and not every project needs it.
I am building the project in this workspace. Given that Contact Enterprise support from your project on Enterprise plans, you can now reach support without leaving a project, tell me honestly whether it fits what I am building, including the cases where I should not use it. If it does fit, give me the single smallest first step.
Expected outcomeA direct yes or no with the reasoning, the cases against it, and one first step. Treat a hedged answer as a no.
Brief your team on it
Someone has to explain the change to the people who will live with it. This produces that note.
Write a short note for my team about Contact Enterprise support from your project in Lovable — on Enterprise plans, you can now reach support without leaving a project. Under 120 words: what it is, what changes for us, and what we should do about it this week. Plain language, no hype, no bullet padding.
Expected outcomeA note you can paste into chat as-is. Read it once for anything overstated before you send it.
Capabilities
The link to lovable.dev uses a referral code. The atlas is otherwise unsponsored.
Frequently asked
What is Contact Enterprise support from your project?
Contact Enterprise support from your project is Lovable's Cloud feature: On Enterprise plans, you can now reach support without leaving a project. On Enterprise plans, you can now reach support without leaving a project.
Is Contact Enterprise support from your project GA or in beta?
Contact Enterprise support from your project is generally available (GA) on Lovable.
What Lovable plan includes Contact Enterprise support from your project?
Contact Enterprise support from your project is available on all Lovable plans.
When did Contact Enterprise support from your project launch?
Contact Enterprise support from your project launched on Aug 24, 2026.
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